Shipping policy

At Zivii.co, our goal is to provide you with the best shipping options, no matter where you live. We ship to hundreds of customers daily and pride ourselves on delivering responsive, reliable service.

How Long Does Delivery Take?

Your delivery timeframe includes two stages:

Processing Time:
Orders are processed, approved, and packed within 1–3 business days. Once ready, your package is prepared for shipment.

Delivery Time:
After pickup by our shipping partner, delivery takes approximately:

  • United States: 3–5 business days — FREE Standard Shipping

  • Canada: 5–9 business days — FREE Standard Shipping

Your package will be delivered via DHL, UPS, or USPS.

  • Shipping times exclude customs delays.
  • Expect possible delays during peak seasons like Christmas or Black Friday.
  • Canadian orders may incur duties or taxes, which are the responsibility of the customer.

Where Is My Package?

Once your order ships, you'll receive a confirmation email with your tracking number.

You can track your package anytime using this link: Track Your Order

Note: Orders may be shipped in multiple packages for logistical reasons.